Debt software review

Review Source: Capterra. Ali from Vineyards Management Group. Industry: Real Estate. Time Used: Less than 6 months. I work for a property management company and am in the initial stages of building an internal collection department.

He's patient, friendly and thorough. Thank you. Ultimately, it had everything I was looking for in a debt collection system. It offers a great deal of customization to effectively meet your department's needs. Technical support is timely and effective. They work closely with you to ensure the initial setup and training targets your specific needs.

SimplicityCollect has an online help guide as well as videos to help with ongoing training. They have live CHAT for problem resolution. They also have a solid list of partners should you need payment gateways, skip tracing and more.

I'm old school and like to have a manual to read through. I printed my own manual for every day use. This may be a non issue for many people, but was important to me. Reasons for Choosing Simplicity. Genesys didn't bother to respond to my multiple requests for a demo.

InterProse is a stunning product, but too large for my needs. Welcome to SimplicityCollect! We're excited to help you continue to be successful in your collection efforts! Bill from GHR. Industry: Accounting. Up until a week ago it has been okay, but the past week the software has been offline intermittently at critical times of the day for us, with no real explanations except the canned response. We will be evaluating other solutions after this fiasco.

Have asked for call back from Management have not heard yet. Very rarely does someone pick up the phone when you call. We will be evaluating other platforms due to issues and lack of updates when there are issues. At the time it was easy for collectors to perform collector functions, but due to issues when they do updates we will now be looking at alternatives.

Bill, we are sorry to hear that you are considering other options, especially since you have utilized the software for over 2 years with little to no interruption or issue.

In this instance, our support team did employ canned responses to ensure that all of our clients received timely and accurate basic information during the 3 partial days of performance degradation and service interruption.

We are glad you were able to connect, after the service interruption, via phone with our Director of Sales. You also received a detailed personal email from our CEO explaining the specific details of the incident, our fail-over systems, and changes we implemented to mitigate future performance issues. And we were able to discuss and take care of your concerns for future continued service. We look forward to your continued use of Simplicity for your collection software needs, as we continually strive to go above and beyond to help you be successful.

Dawn from American Capital Recovery. Industry: Financial Services. Great Debt Collection SoftWare for the money.

Simplicity makes it easy for us to track promises to pay and provides ample space for notes and customer information. Simplicity is a terrific debt collection software for the money.

They are constantly upgrading and improving what they have to offer. It is easy to learn and use. I can pull anything that I need out of the system but wish there were a few more parameter choices for reporting. Michael from MedCorp Billing Services. Time Used: Less than 12 months. Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost.

Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.

VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger.

Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report. Michael, Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process.

Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported. Time Used: Free Trial. This is a good cloud based software option for solos and small firms that need value on a budget.

The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement ratios of recoveries is a huge plus for this practice management solution at a very reasonable price for solos and small firms.

The only enhancements that I can currently see are as follows: 1. Thus, they handle other types of cases that Simplicity is not really designed to handle. Integration with Dropbox, Box, OneBox, etc More API integrations - It would be nice to be able to integrate quickly and more fully with a wide range of other third party apps that help solos and small firms run their practice, utilizing services such as Zapier.

I realize that these suggestions cost money, but I don't think that a practitioner would complain about a one-time setup fee for Dropbox integration or a monthly fee if it was reasonable. I think a one-time setup fee makes more sense, but either could work. The same would go for other integrations. Graeme from Graeme L. Abraham, Esq. Industry: Law Practice. I've used Simplicity at three businesses now.

When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software. Easy template management with unlimited templates. Custom transaction names.

Unlimited custom fields. No ability to set default transaction amount. No bankruptcy tracking had to create custom fields for this. Tiffany from GMA. Industry: Consumer Services. We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in We were unsure if we would be satisfied with the service but figured why not give it a shot.

Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions.

We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here.

Look no further Simplicity Collect has what you need. The software is easy to use and cost efficient. The developers are always upgrading the software to make it easier to use and to add on better features.

Its a one stop shop for collection agencies. When I first got Simplicity I wasn't able to split payment 3 ways but now they've done an update and we are able to split the payment 3 ways. Abbey from Dorian LaSaine and Associates. Industry: Legal Services. Time Used: Less than 2 years. This system is very easy to use! It is very easy to run reports and insert payments and the support staff is amazing. Industry: Banking. John, Thanks for your candid review and I am glad that we were able to call and work things out with you.

In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues.

Brian from Proximal, LLC. The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts.

Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you. Brian, Thanks for taking the time to post this review of our software and we are delighted that you are enjoying your Simplicity experience. We will be reaching out to you regarding your comment " We want to make sure you understand all of the automated and customizable features of the software that are far above basic and more importantly we want to understand your reasoning for thinking the software is basic.

Thanks again for taking the time to review our software. To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price.

Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion.

I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given. Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen.

Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review. Alan from Capital Asset Management Group. I've been with Simplicitycollect since I've never had a problem they couldn't solve within minutes.

It is the best decision I've made for my business. It is effective and always getting better. Simple to use and learn. Very cost effective. The only thing I've had an issue is with the payment plan and how much a collector collects each month. So I would say the reports need a little work. Simplicity Software has brought much value to our company. We are catering to our clients with great success giving them access to the client portal which gives them satisfaction to have the ability to view their accounts in live status.

Our team at RFS finds the software very user-friendly, with the enhancements features that Simplicity continues to the role will give us the ability to continue giving the best of service to our existing and potential new clients.

Caitlin from Acceleron Recovery Group. SimplicityCollect is perfect for us! The software is easy to use and the prices are unbeatable. Their customer service department is quick to respond and they are continually releasing new features.

Their internal testing process could be a bit more comprehensive, as we occasionally find bugs on our live version after new releases.

We love this product. We don't love that we cant pull the reports we need. Simple daily recpts cash report. We are a law firm and we had to invent a way to pull cases for court dates. And printing a recpt is a huge hassle. We also can not get it to run with QuickBooks. What if our county starts electronic filings? Will Simplicity be on board with those changes? We have to hand write a recpt. Julie, Thanks so much for your review. We have taken your suggestions into consideration for future enhancements.

In the meantime, you can create your own custom receipts very easily using our DocGen features. Additionally, you can create your own custom reports using our Account Export Tool. Give us a call, we would be happy to walk you through either of these options to help make your job easier.

Joe from Acceleron Recovery Group. Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform.

Very happy customer here. Gaviti is a SaaS platform for collections teams that enables SMEs to get more of their invoices paid faster. Gaviti optimizes the complete collections process, from automating highly personalized dunning emails to perfecting task Kuhlekt is a cloud-based debt collection solution that helps businesses across various industry verticals to manage their accounts receivable, interactions with customers and accounting reviews.

Key features include dunning via em Turnkey Lender. TurnKey Lender provides an end-to-end system that automates every step of the lending process, from the loan application and borrower evaluation to origination, underwriting, servicing, collection, reporting, compliance, and more GiniMachine is a web-based credit scoring software, which helps businesses combine machine learning technologies with their loan portfolio history.

Key features include predictive modeling, Credit Bureau reporting, compliance mana Formerly WebAR, ACE is a cloud-based, open-API debt collection platform for collection agencies, attorneys, property managers, healthcare providers and government agencies. This debt-based platform facilitates account bundlin Upflow is an accounts receivable automation solution designed to help businesses manage invoices and payment reminders using pre-defined templates.

Administrators can gain visibility into outstanding amounts, aging balances, Days Cogent is an on-premise debt collection and case management solution designed for companies of all sizes. It features document management, a rules engine, on-boarding and calendar management functionalities within a suite. Lariat is a cloud-based debt collections software designed for collection agencies, debt purchasers, education, medical, government entities, retail and collection departments in large organizations.

Key features include a client Case Master Pro. Case Master Pro is a legal case management solution that helps law firms and debt collectors manage case files and accounting operations.

It enables lawyers to store critical documents in a centralized database, assign task lists FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.

FrontSpin helps businesses to manage call targets according to the n SplashCollect is a cloud-based and on-premise software designed to help businesses streamline debt collection and management operations. The platform enables organizations to view overdue accounts, customer interactions, contracts PhoneBurner is an outbound call center solution that allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists.

The system offers functionalities that include p My DSO Manager is a cloud-based debt collection platform that helps businesses manage cash flows, accounts receivables, collection disputes and other financial processes. It provides a dashboard, which enables professionals to tra YayPay is a cloud-based accounts receivable AR automation solution aimed to serve credit, collection and accounts receivable teams.

The solution is designed for various industry verticals including manufacturing, wholesale, cons HES Lending Platform. HES FinTech is a financial software vendor and technology consultant.

We provide the technology backbone to power the full loan lifecycle — from origination, underwriting, and servicing to collections and pipeline performance trac CasetrackerLaw is a cloud-based debt collection management solution designed for companies of all sizes.

It offers compliance management, contact management, credit bureau reporting, callback scheduling, transaction and commision Alvaria CX Suite. PhoneBurner vs ACE. Simplicity vs AutoPal Software. FinancialForce Accounting vs Chaser. CasetrackerLaw vs Collect! Beyond ARM vs Esker. YayPay vs Turnkey Lender. Things get a little tricky for business owners when balances are left unpaid, and that's where an easy-to-use accounting system can really help. You can imagine how difficult it is for small or midsize businesses to keep their doors open with that kind of money pending.

Fortunately, debt collection software exists to help you keep track of outstanding invoices and manage collection efforts in order to keep your books squared away. No being bound to the office to access your data. Access the same functionality, whether it be from your computer or your favorite tablet or smart phone. If your device has a modern browser and an internet connection, you're good to go. DebtCloud is built using the latest in user interface controls, built on a proven platform, bringing you a modern, responsive and easy to navigate experience, setting it apart from the rest.

We make use of mirrored and replicated infrastructure, ensuring seamless failover when needed